Privacy Policy
Last Updated: September 10, 2025
1) Information We Collect
Personal Information you provide (e.g., name, email, phone number, billing details, messages sent through forms or chat) and Usage Data collected automatically (e.g., IP address, device/browser, pages viewed, referring URLs). We may use cookies, pixels, and similar technologies to remember preferences, analyze traffic, and measure campaigns.
2) How We Use Information
- Operate, secure, and improve our website and services.
- Respond to inquiries, provide support, and communicate updates.
- Process transactions and deliver products/services you request.
- Personalize content and measure marketing performance.
- Comply with legal, regulatory, and contractual obligations.
3) Legal Bases (EEA/UK Visitors)
Where applicable, we rely on consent, performance of a contract, legitimate interests (e.g., site security, analytics), and compliance with legal obligations.
4) Sharing of Information
We do not sell or rent personal data. We may share limited data with trusted service providers (hosting, analytics, email/SMS platforms, payment processors) bound by confidentiality; in business transfers (merger, acquisition); or to comply with law or protect rights and safety.
5) Your Choices & Rights
- Access/Correction/Deletion: You may request access to, correction of, or deletion of your personal data.
- Marketing Opt-Out: You can unsubscribe from emails via the link provided or by contacting us.
- Cookies: You can manage cookies in your browser settings.
- CCPA/CPRA (California): You may request disclosure, deletion, or correction of personal information and opt out of certain data sharing as defined by law.
- GDPR (EEA/UK): You may have rights to object/restrict processing and to data portability.
To exercise rights, contact: [email protected].
6) Data Security
We implement reasonable technical and organizational measures to protect personal data. No method of transmission or storage is 100% secure.
7) Data Retention
We keep personal data only as long as necessary for the purposes described here or as required by law.
8) International Transfers
If we transfer data across borders, we use appropriate safeguards (e.g., standard contractual clauses) where required.
9) Third-Party Links
Our site may link to third-party websites. We are not responsible for their content or privacy practices.
10) Children’s Privacy
Our services are not directed to children under 13 (or under 16 in some regions), and we do not knowingly collect their data.
11) SMS/Text Messaging
If you opt in to receive SMS messages from Sincerra, you agree to receive texts (which may be sent via autodialer) related to our services, appointments, updates, or promotions. Message frequency varies. Message and data rates may apply. You can reply STOP to cancel and HELP for help. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.
12) Changes to This Policy
We may update this Privacy Policy. The revised version will be posted here with an updated “Last Updated” date.
13) Contact
Email us at [email protected] with any privacy questions or requests.
Terms & Conditions
Last Updated: September 10, 2025
1) Acceptance of Terms
By accessing or using this website, you agree to these Terms. If you do not agree, please discontinue use.
2) Use of the Website
- Use the site only for lawful purposes and in a manner that does not impair it or interfere with others’ use.
- Do not attempt to gain unauthorized access to any part of the site or systems.
3) Intellectual Property
All content, trademarks, logos, and materials are owned by Sincerra or its licensors and protected by law. You may not reproduce, distribute, or create derivative works without prior written permission.
4) Purchases & Payments
By making a purchase, you agree to provide accurate billing information. All sales are subject to posted pricing and applicable refund policies. We may refuse or cancel orders at our discretion.
5) Disclaimers
The site, content, and services are provided “as is” and “as available” without warranties of any kind, express or implied, including fitness for a particular purpose and non-infringement.
6) Limitation of Liability
To the maximum extent permitted by law, Sincerra shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the site or services.
7) User Accounts (If Applicable)
You are responsible for maintaining the confidentiality of your credentials and all activity under your account. We may suspend or terminate accounts for violations of these Terms.
8) Third-Party Links
We are not responsible for third-party websites linked from our site and do not endorse their content or practices.
9) SMS/Text Program Terms
By opting in to Sincerra’s SMS program, you consent to receive recurring texts as described in the Privacy Policy. Message frequency varies; message/data rates may apply. Reply STOP to opt out and HELP for assistance. No purchase is required to opt in. Carriers are not liable for delayed or undelivered messages.
10) Governing Law & Dispute Resolution
These Terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict-of-laws rules. Disputes shall be resolved in the courts of that jurisdiction unless otherwise required by applicable law.
11) Changes to Terms
We may update these Terms at any time. Posting the updated Terms constitutes notice. Continued use signifies acceptance.
12) Contact
Questions about these Terms? Email [email protected].